Privacy Policy

This website is published and maintained by Sea Water Sports. The Privacy Policy is applicable to the websites of Sea Water Sports including www.seawatersports.com, which also comprises the mobile site, Smartphone App Platforms such as iOS, Android, and Windows. This privacy policy does not apply to the websites of our business partners, corporate affiliates or to any other third parties, even if their websites are linked to the site. We recommend you to review the respective privacy statements of the other parties with whom you interact.

By browsing, visiting, accessing and/or using the services on this Site(or searching for any of the pages on this Site), the customer (“You”) explicitly consents and agrees to our Privacy Policy laid out herein. You also agree that the information furnished by you is lawful, true and correct and does not violate or infringe any laws. In case of any violations, infringement, the furnishing of wrongful or unauthorized information, Seawater sports shall not be liable for the same.

By browsing, visiting, accessing and/or using the services on this Site (or searching for any of the pages on this Site), the customer (“You”) explicitly consents and agrees to our Privacy Policy laid out herein. You also agree that the information furnished by you is lawful, true and correct and does not violate or infringe any laws. In case of any violations, infringement, the furnishing of wrongful or unauthorized information, Sea Water Sports shall not be liable for the same.

We encourage you to review our Privacy Policy and familiarize with it. Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version of the Privacy Policy.

What information does Sea Water Sports collect or use?

On your accessing of this Site, certain information about you, such as :

  • Personally Identifiable Information like the name(s) and contact details which may include an email address or contact number(s), password etc.

  • Transactional Information like financial information such as Bank account or credit card or debit card or other payment instrument details etc.

  • Booking information which includes information about the travel, bookings, co-passengers, travel preferences etc.

  • Other information that may be requested or gathered while you visit, access or use the Site.

What is this information used for?

  • To conduct bookings, ticketing and payment transactions for the services available on the Site

  • To personalize your experience and give you better service: (your information helps us to better respond to your individual needs)

  • To improve the user-friendliness of the site; (we continually strive to improve the site offerings based on the information we receive from you)

  • To send emails, SMS and other communications for providing services, responding to inquiries, and/or other requests or questions

  • To respond to queries of the authorities in regard to your accessing of the site and services availed by you.

Of course, you are solely responsible for maintaining the secrecy of your passwords, and your Site membership account information. Please be very careful, responsible, and alert with this information, especially whenever you’re online. For concerns regarding our Privacy Policy or our privacy practices and related Issues, write to us at hello@seawatersports.com

Cancellation Policy

  • If cancellations are made 48 hrs before the date of travel then 0.0% of total tour cost will be charged as cancellation fees.

  • If cancellations are made 24 hrs before the date of travel then 50.0% of total tour cost will be charged as cancellation fees & the balance will be transferred in your SWS wallet.

  • Events can be rescheduled as per the details shared in Booking Policy mentioned points.

  • The fund in your SWS wallet can be used anytime in the next 3 years.

  • Prior reservation is mandatory. Either by Partial payments or by full payment.

  • Post booking, you will receive an invoice via email/whatsapp.

  • Due to delays from customers, pickup can be delayed to others and if the delay is too long the event will be canceled for the customer with no refund.

  • Please follow the guidelines given by the trainers and instructors & ask for sanitizer from the team when required.

  • Due to any reason if you decide to not to do any activity still the money will be charged after reaching the location.

  • Carry your Digital ID proofs with you.

  • Sea Water Sports shall neither be liable nor responsible for any actions or inactions of service providers nor any breach of conditions, representations or warranties by the suppliers or service provider and hereby expressly disclaim any all responsibility and liability in that regard.

  • Sea Water Sports further expressly disclaims any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, or legality of the services listed or displayed or transacted or the content (including activity or pricing information and/or specifications) on the website.

  • We also provide Accidental Insurance for our customers upto Rs.25000 incase of accidents, whereas all the activities risk is not covered by us. For this we charge Rs.250/- per person additional fee. (ask our agent to connect you to the senior) This type of booking is done only if paid before 7 days of the event.

Terms and Conditions

Welcome to www.seawatersports.com ("Website"). The domain name of the Website is owned by Sea Water Sports. By accessing or using the Site or by using the Service on the Site you agree to be bound by these terms and conditions set forth below including any additional guidelines and future modifications. When you access any sub-site, webpage, a hyperlink (whether belonging to an ‘associate’ of Sea Water Sports or otherwise through this site, then such subsite may have its own terms and conditions of use which is specific to such subsite, webpage, hyperlink. The sub-sites, webpage, and hyperlink may contain such additional terms and conditions of use as may be set out in such sub-sites,webpage, hyperlink.

Sea Water Sports may add, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. You shall re-visit the “Terms & Conditions” link from time to time to stay abreast of any changes that the “Site” may introduce.

As a condition of your use of this Website, you warrant that:

As a condition of your use of this Website, you warrant that:

  • No Intake of Hard Drinks will be permitted while traveling in Company transport. If found your booking will be cancelled and will be droped to any point of travel.

  • Avoid hard drinks before any kind of Water Sports and Scuba Diving. If founf no activity will be allowed to be performed and that too without refunds.

  • Carry additional pairs of clothes while doing Water Sports and Scuba Diving or during any such activity which is a water related activity.

  • Adults/Participant here means above the age group of 10 years.

  • Due to weather if any activity gets cancelled the activity will be rescehduled for next day after intimating you or shifted to any safe location without notice if already its the event day.

  • Incase of bad weather or technical issues if any activity is cancelled, will get refund for individual activity as follows: Parasailing - Rs.120/- Other Activities - Rs.80/-.

  • After reaching the destination for activity no changes can be done in the activity.

  • Do not compare your bookings with others as everyone gets offers as per company policy time to time.

  • Kids above 10 years old can only enjoy water activities.

  • Few activities are charged for kids above 3 yrs as well.

  • Pickup details and coordination details will be shared a day prior activity day. Those may also be available in the bottom of the invoice copy.

Your Agreement to these Terms and Conditions for availing Services

The Terms and Conditions is a legal contract between you being, an individual customer, user, or beneficiary of this service, and Sea Water Sports.


 

Confirmation Policy

  • The customer receives an invoice via email within 24 hours of successful booking.

  • In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation invoice will be sent via email.

  • Alternatively, the customer may choose to cancel their booking before confirmation and a full refund will be processed in the SWS wallet.

Booking & Refund Policy

  • In case of unforeseen weather conditions or government restrictions, certain trips or activities may get cancelled. In such cases, the operator will try their best to provide a feasible alternative. However, refund will not be applicable for the same. In such case you will be allowed to use the services in next 2 years any time with a credit note from seawatersports.

  • Credit Note will be shared via email to you which you have presented while booking.

  • Refunds will processed on if, you wants to cancel the activity due to any reason then inform atleast 48hrs / 2 days prior of your activity date via an email to hello@seawatersports.com with CC enjoyseawatersports@gmail.com , only in such case full refunds will be initiated.

  • Rescheduling can be done 48hrs / 2 days prior the activity date with Zero charges. All rescheduling requests are subject to availability. Incase you drop the trip plan and if plans to optimze the rescheduling in next 2 years will be done with the credit note from seawatersports.

  • Due to Pandemic, lockdowns, Section 144 impact the activities if gets canceled a cash refund will not be applicable for the same. Credit note will be provided which can be used in next 2 years from the date of Credit Note provided.

  • Refunds to the bank account will be only done after the event date mentioned by you is crossed and will be done anytime between 60 working days after the event date. This is valid only when you have followed the process of the booking cum refund policy mentioned above.

  • Kindly register yourself with seawatersports.com via our website before processing your request to us for refund or rescheduling with the details like the reason for cancellation, booking ID and Invoice copy or payment confirmation screenshot.

  • Also send us the details for your next plans incase you are opting the benefit of the credit note via email.

  • There are 2 types of refund cases. 1 is Full paid amount Refunds where you get it done in 10-15 working days. 2 is Partial paid amount Refunds where you get it done in 15-20 working days.

  • In both cases GST charges, Payment gateway charges & convenience charges if any will be deducted and the rest amount will be refunded.

  • Every interaction for refunds, rescheduling or cancelations, amendments, etc will be done during working hours between 10.30 am to 6.30 pm and completely on emails. No verbal committments will be provided or granted.

  • Agents will guide you for the process of the same.

  • Hope you have understood all the above mention policies.

  • Happy bookings with Sea Water Sports for your complete enjoyment.