Cancellation and refund policy

Sea water sports aims to maintain high levels of customer’s satisfaction by providing best quality of services. We give you 100% guarantee of the service given by us to you. Now as all the procedures are clear to understand and follow by customers, there is something you need to know about fund policy. The purpose of this policy is to give you a explanation about the conditions and fees applicable to order cancellations. The intent of this policy is to recover all reasonable costs associated with customers cancelling bookings.

Due to season, packages availability and demands, prices are subject to change without prior notice, and thus, if prices are revised during the agreement phase, payment will have to be made as per the applicable new prices. No refund will be made in case of decrease of prices soon after an order has been finalized and paid for.

No comparative claims will be on any of the package as well as the service, once the same have been paid for. Once a service has been given, no refund claims will be entertained. No refund will be made for any package sold online. Once sold, no returns will be accepted of the packages.

No questions about this policy is accepted as this policy contains all the matter related to cancellation policy. The requirements established in this policy are the minimum acceptable standards for making refund.

Your Agreement to these Terms and Conditions for availing Service

The Terms and Conditions is a legal contract between you being, an individual customer, user, or beneficiary of this service, and seawater sports. Use of the Website

1. Booking Amount is non refundable

  Booking Amount:

  •   a. Billing for Below Rs 10000/- is Rs 1000/-
  •   b. Billing for below Rs 25000/- is Rs 2000/-
  •   c. Billing above Rs 25000/- is Rs 5000/-

2. Booking amount is taken to reserve seats.

3. If payment done completely in full payment then:

  •   a. If cancelled event 24hrs prior-Refund will be 75%
  •   b. If cancelled event 72hrs prior-Refund will be 90%
  •   c. If cancelled event 7days prior-Refund will be 100%

4. Due to Natural calamity reasons if event is cancelled full amount will be refunded.

5. We can change the event location anytime if required as per the weather condition.

6. Refund will be processed in 45 working days.

7. Balance amount would be collected while pickup done.

8. No refunds will be done if the customer changes his mind after reaching event location.

As a condition of your use of this Website, you warrant that:

  • Due to natural calamities (if any), company can change the event location or will refund the amount.
  • If event gets cancelled due to some other reason from company side will get 100%money refunded.
  • Extra facilities can be provided with extra charges.
  • No drinks will be permitted while travelling in company’s transports.
  • Avoid drinks before any kind of water sports or scuba diving.
  • Carry additional pair of clothes while doing water sports and scuba diving.
  • Kids above 10 years only can enjoy water activities.
  • You possess the legal authority to create a binding legal obligation and enter into these Terms of Use.
  • You will use this Website in accordance with the Terms of Use
  • You will use this Website to make only legitimate bookings for you or for another person for whom you are legally authorized to act
  • You will inform such other persons about the Terms of Use that apply to the booking you have made on their behalf, including all rules and restrictions applicable thereto
  • You will provide your proper and accurate Name, Address, Email ID, Cell Number. You will be solely responsible for the Information provided and in case of any error or mistake in provision of information, seawater sports will not be liable for the same
  • All information supplied by you on this Website is true, accurate, current and complete
  • Credit card and debit card cancellations will be charged five percent extra.
  • Upon transacting on the Site, you will receive an e-mail from seawater sports informing the status of your transaction. The e-mail will be sent to e-mail address provided by you and seawater sports is not responsible towards the receipt of the said e-mail in your inbox.

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